888 Stars Privacy Policy – Complete Details on How Your Information Is Protected

888 Stars collects various types of information during registration and use of its services. This can be broken down into two categories:

Information collected directly from you:

• Name, date of birth, and nationality
• Mobile number and email address
• Mobile banking number (bKash/Nagad/Rocket)
• Copies of ID documents submitted for KYC verification
• Records of communications made via Live Chat and email

Automatically Collected Information (During Use):

• Device type, operating system, and browser information
• IP Address and Connection Time
• Time spent on the platform and sections visited
• Betting history and transaction records
• Cookies & Session Data (see details below)

888 Stars uses collected data solely for the following purposes:

888 Stars will never use your information for any purpose beyond those stated above. Should your data need to be used for a new purpose, your separate consent will be obtained beforehand.

888 Stars has implemented both technical and organizational measures to protect members' data:

• SSL-256 Encryption: All communication on the website is encrypted. The padlock icon in your browser confirms this.
• Encrypted Database: All stored data is encrypted. With no direct server access permitted, the risk of data theft is significantly reduced.
• Two-Factor Authentication: An additional layer of verification when accessing your account.
• Fraud Detection System: Our automated system detects suspicious logins or transactions and keeps your account secure.
• Regular Security Audits: 888 Stars systems are regularly audited by independent third-party security experts.
• Restricted Staff Access: Only authorized staff have access to specific data. All access is logged.

Please note, however, that no one can guarantee 100% security on the internet. Keep your password strong and never share it with anyone.

888 Stars does not sell members' data or share it unnecessarily. Data may be shared only in the following limited circumstances:

• Payment Processor: Only the information required to process transactions is shared with bKash, Nagad, and Rocket.
• Game Provider: Live Casino and slots providers receive only the minimum data necessary to operate their games.
• Legal Authorities: In cases of legal obligations, court orders, or fraud investigations, relevant information may be disclosed to the appropriate authorities.
• KYC Partner: Trusted third-party services may be used for identity verification.

To ensure that data shared with third parties remains secure, 888 Stars signs Data Processing Agreements (DPA). These agreements guarantee that third parties adhere to the same standard of privacy policy.

888 Stars uses cookies on its website. Cookies are small text files stored in your browser. 888 Stars uses the following types of cookies:

• Essential Cookies: Essential for maintaining your login session and keeping the platform functioning correctly. Disabling these cookies will prevent the platform from working properly.
• Performance Cookies: Helps us understand which pages are visited and how often, and whether any errors are occurring. This data is collected anonymously.
• Functional Cookies: Used to remember your language preference, login details, and other convenience settings.
• Marketing Cookies: May be used to keep 888 Stars promotional content relevant to you. You can turn this off at any time from your settings.

You can delete cookies or block new ones from your browser settings. Keep in mind that doing so may limit certain platform features.

888 Stars believes you should have full control over your own data. As a member, you have the following rights:

• Right to Access: You have the right to request a copy of the personal data 888 Stars holds about you. Requests will be fulfilled within 30 days.
• Right to Rectification: You may request corrections if any of your information is inaccurate.
• Right to Erasure: You may request deletion of your data after closing your account. Everything will be removed except information we are legally required to retain.
• Right to Restrict Processing: You may request that we stop using your data for a specific purpose.
• Right to Opt Out of Marketing: You can opt out of promotional communications at any time.

To exercise any of these rights, email support@888stars.run or reach out via Live Chat. Requests are typically processed within 30 days.

888 Stars does not provide services to anyone under the age of 18. Registering minors or collecting their data is strictly against 888 Stars policy.

If a minor has registered using false information and 888 Stars identifies this, the following will apply:

• The account will be closed immediately.
• All collected data will be permanently deleted.
• Any funds remaining in the wallet will be refunded.

A note for parents: If you believe your child is using 888 Stars, please contact us at support@888stars.run. 888 Stars will take prompt action.

888 Stars does not retain data longer than necessary. The general policy is as follows:

• Data for active accounts: Retained for as long as the account remains active.
• Closed Account Data: Generally retained for up to 5 years due to legal obligations.
• Transaction Records: Retained for up to 5–7 years to comply with financial regulations.
• KYC Documents: After verification is complete, data is retained for a specified period in accordance with regulatory requirements.
• Communication Records: Live Chat and email records are generally retained for 2 years.

Once the retention period expires, data is automatically and securely deleted.

888 Stars may update this Privacy Policy to improve its services or to reflect changes in applicable law. When changes are made:

• The last updated date at the top of this page will be revised accordingly.
• For significant changes, a notification will be sent to members' registered email addresses.
• You will be notified 30 days in advance before any significant changes take effect.

Continued use of the platform after a new policy takes effect will be considered acceptance of the updated terms.

For any questions, requests, or complaints regarding this Privacy Policy, please contact 888 Stars:

• Email: support@888stars.run
• Live Chat: Once logged in to the platform, you'll find the chat icon at the bottom of the screen — available 24/7

Data requests (access, deletion, etc.) submitted by email are responded to within 30 days. For urgent security matters, contact us via Live Chat for the fastest resolution.

Read more: Terms & Conditions and Responsible Gaming।