888 Stars FAQ — Learn More
It's completely natural to have questions while gaming at 888 Stars – whether you're a new member or a returning one, there's always something worth knowing. This FAQ page is designed to help you find answers to the most common questions quickly, without needing to contact support.
How to use the 888 Stars FAQ page
Select a topic from the category cards above, or type your question in the search box. Click on the question closest to what you're looking for and the full answer will expand below. You can open a different question once you're done reading.
If you can't find what you're looking for on this page, contact 888 Stars live chat directly. The chat icon is at the bottom of the page and Bangla-speaking agents are available around the clock.
General information about registration and your account
Registration at 888 Stars is free and takes just 3–5 minutes. Only one account can be created per mobile number. If you accidentally create two accounts, contact support to close one — keeping both active is not permitted.
Complete your KYC verification as soon as possible after registering. You can still play and deposit without KYC, but withdrawals won't be available until it's done – so get your documents ready while you start playing.
💡 Useful Tips: The name entered during registration must match the name on your national ID. If you need to change your name later, you will need to contact support and may be required to complete additional verification.
Quick answers to payment-related questions
The minimum deposit at 888 Stars is ৳100. Deposits are supported via bKash, Nagad, and Rocket, and funds typically arrive within a few minutes. If your balance hasn't updated after 30 minutes, contact support with your transaction reference number.
The minimum withdrawal amount is ৳500. Once KYC verification is complete, processing typically begins within 2–24 hours. Your first withdrawal may take a little longer due to additional security checks.
What You Need to Know About Bonuses & Promos
Every bonus at 888 Stars comes with specific wagering requirements — make sure you read the terms before claiming one. Wagering means you need to place a set amount in bets using the bonus funds before they become withdrawable. For example, a ৳1,000 bonus with 30x wagering means you must place ৳30,000 in bets before withdrawing.
If you have a bonus code, add it before making your deposit — it may not be applicable afterward. For any bonus-related issues, contact support within 24 hours.
ℹ️ Keep in mind: If your question isn't covered on this FAQ page, reach out to us directly via live chat. The 888 Stars support team is always ready to help.